Effective Date: 01/01/25

PCSB Consulting (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, interact with our services, or subscribe to our SMS communications.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, phone number, email address, and mailing address.
  • Transaction Information: Payment details and order history.
  • Communication Information: Messages exchanged with our support team and SMS interactions.
  • Technical Information: IP address, browser type, and website usage analytics.

2. How We Use Your Information

We use your personal information to:

  • Provide and improve our services.
  • Send SMS notifications related to appointment scheduling, reminders, billing, and other relevant updates.
  • Respond to customer inquiries and provide support.
  • Comply with legal obligations.

3. Sharing of Personal Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share information with:

  • Service providers who assist us in delivering our services (e.g., SMS providers, payment processors).
  • Law enforcement or regulatory authorities when required by law.
  • Business partners as necessary to provide you with requested services.

4. SMS Consent

Your SMS consent is not shared with third parties for marketing purposes. By providing your phone number and opting in, you agree to receive SMS messages from PCSB Consulting. You may opt out at any time by replying “STOP.”

5. Data Security

We implement appropriate security measures to protect your personal information. However, no data transmission over the internet is 100% secure.

6. Your Rights and Choices

You may opt out of SMS communications by texting “STOP.” For assistance, text “HELP” or contact us at [contact email].

7. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

For more information, contact us by visiting our contact page.